Privacy Policy
Last updated: January 30, 2026
1. Introduction
Architecture & Performance ("we", "us", or "our") operates the LakeXpress product and the arpe.io website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable French data protection laws.
2. Data Controller
The data controller responsible for your personal data is:
Architecture & Performance
La Cordée Opéra, 4 quai Jean Moulin, 69001 LYON, FRANCE
3. Information We Collect
Personal Data
When you request a quote or contact us, we may collect:
- Name and contact information (email, phone number)
- Company name and address
- Website URL
- Any information you provide in your message
Automatically Collected Data
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
4. Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
- Contract performance: To respond to your quote requests and provide our services
- Legitimate interests: To improve our website and services, and for marketing purposes
- Consent: When you have given explicit consent for specific processing activities
- Legal obligation: To comply with applicable laws and regulations
5. How We Use Your Information
- To respond to your inquiries and quote requests
- To provide and maintain our services
- To send you information about our products and services (with your consent)
- To improve our website and user experience
- To comply with legal obligations
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Quote request data is retained for a maximum of 3 years after the last contact.
7. Your Rights Under GDPR
As a data subject, you have the following rights:
- Right of access: Request a copy of your personal data
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your personal data
- Right to restrict processing: Request limitation of processing
- Right to data portability: Receive your data in a structured format
- Right to object: Object to processing based on legitimate interests
- Right to withdraw consent: Withdraw consent at any time
To exercise any of these rights, please contact us at contact@architecture-performance.fr
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Services
We may use third-party services (such as hosting providers and analytics tools) that may process your data. These providers are contractually bound to protect your data and process it only according to our instructions.
10. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookies through your browser settings. Essential cookies are necessary for the website to function properly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact & Complaints
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
E-mail: contact@architecture-performance.fr
You also have the right to lodge a complaint with the French Data Protection Authority (CNIL): www.cnil.fr